Palmer House Hilton Hotel - Chicago

17 East Monroe Street, Chicago, United States, 60603  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palmer House Hilton Hotel - Chicago

Paid Wi-Fi

USD 12.95 per day

Parking

USD 47 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Dining room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

Offering an indoor heated swimming pool, a hot tub and a sun terrace, Palmer House Hilton Hotel lies in a lively area of Chicago near to Lookingglass Theatre Company, Navy Pier Festival Hall Complex and Navy Pier. Occupying a 23-story traditional building, the hotel was remodeled in 2008.

Ideally located in Chicago Loop district, Palmer House Hilton Hotel is surrounded by banks and convention centers. Chicago city center is 1 km away.

The refined hotel offers quick access to entertainment venues, an oceanarium and restaurants.

Dearborn & Adams bus stop is just 100 meters from the hotel and a 10-minute walk takes guests to LaSalle \"L\" (Blue Line) underground station. A few minutes' drive from Midway airport.

Rooms

Palmer House Hilton Hotel offers 1639 contemporary rooms with marble bathrooms. Guests will benefit from LCD TV, a stereo system, a personal safe, climate control and a kitchenette provided in all rooms.

Eat & Drink

Residents can have breakfast in the garden. The restaurant entices with dishes of Italian cuisine. Guests are invited to the Lobby bar to unwind with a drink. The bakery Corner Bakery is located 50 meters away.

All visitors are offered a full breakfast for a fee. 

Services

The on-site limousine and bicycle rentals help to explore the area.

Relax

The hotel offers various facilities, such as a spa centre, a solarium and a treatment room along with steam baths, massage and facials. Active guests will benefit from a gym, a fitness center and aqua fitness available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

public parking is possible at a location nearby at USD 47 per day.

Year renovated:   2008.  Number of floors:   23.  Number of rooms:   1639.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Carte blanche
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course
  • Racquetball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Barbeque grills
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Self-catering

  • Refrigerator on request
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Palmer House Hilton Hotel - Chicago Chicago location
Show big map »

Hotel Address:

17 East Monroe Street, Chicago, United States, 60603

Get directions
City Center
  • Chicago
    400 m
Airports
Train Stations
  • Art Institute of Chicago
    300 m
  • Millenium Station
    600 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    700 m
  • Bus stop
    100 m
Restaurants
  • Miller's Pub & Restaurant (cuisine: American)
    120 m
  • Corner Bakery
    10 m
Parks
  • Millennium Park
    360 m
  • Grant Park
    620 m
Beaches
  • North Avenue Beach
    790 m
  • Ohio Street Beach
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639

Rooms and availability

Palmer House Hilton photos Room Guest Room
Guest Room
Bed type: 2 Single beds or Twin beds or Double bed
Size: 20 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    Palmer House Hilton photos Room Guest Room With Two Bathrooms
    Guest Room With Two Bathrooms
    Bed type: 2 Single beds or Twin beds or Double bed
    Size: 20 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      Palmer House Hilton photos Room Executive Room
      Executive Room
      Bed type: Double bed or Double beds or King-size bed
      Size: 39 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      — Less information+ More information

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        Palmer House Hilton photos Room One Bedroom Suite
        One Bedroom Suite
        Bed type: 1 Super King-size bed or Double bed or Double beds
        Size: 70 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          How to reach hotel

          hotel Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17 East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            400 m
          Airports
          Train Stations
          • Art Institute of Chicago
            300 m
          • Millenium Station
            600 m
          Underground stations
          • LaSalle "L" Station (Blue Line)
            700 m
          • Bus stop
            100 m
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American)
            120 m
          • Corner Bakery
            10 m
          Parks
          • Millennium Park
            360 m
          • Grant Park
            620 m
          Beaches
          • North Avenue Beach
            790 m
          • Ohio Street Beach
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639

          Palmer House Hilton Location

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          • Current hotel
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          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          Places of interest

          Train stations

          Sport related

          Shopping areas

          • Macy's Department Store - 300 m

          Historical sites

          • National Trust For Historic - 300 m

          Museums

          • School of the Art Institute - 100 m
          • Chicago Architecture Fndtn - 200 m
          • Museums in the Park - 200 m
          • Museum of Broadcast Comm - 300 m
          • Art Resources and Teaching - 300 m

          Halls

          • The Shubert Theatre - 100 m
          • Orchestra Hall at Symphony Ctr - 200 m

          Universities, Institutes

          • Ymca - 100 m
          • Mac Cormac College - 100 m
          • Career Colleges of Chicago - 100 m
          • University-IL Urology Clinic - 200 m
          • National Louis University - 200 m
          • Computer Learning Ctr - 200 m
          • Depaul University-Computer Sci - 200 m
          • Medical Careers Institute Inc - 200 m
          • Center For Intl Business Trade - 300 m
          • Center For Information Tech - 300 m

          Theaters

          • Bank of America Theatre - 100 m
          • Chicago Symphony Orchestra - 200 m

          Public parking

          Local attractions

          • Richard H. Driehaus Museum - 1.5 km
            40 E. Erie St., Chicago
          • Museum of Broadcast Communications - 1.6 km
            360 N. State Street, Chicago
          • Holy Name Cathedral - 1.7 km
            735 North State St, Chicago
          • St. James Cathedral - 1.6 km
            65 East Huron Street, Chicago
          • Shedd Aquarium - 1.8 km
            1200 S Lake Shore Dr, Chicago

          Near the hotel

          • Art Institute of Chicago - 240 m
            111 S Michigan Ave, Chicago
          • Carson, Pirie, Scott and Company Building - 160 m
            1 S. State St., Chicago
          • Pritzker Military Library - 210 m
            104 S. Michigan Ave., Chicago
          • Monadnock Building - 350 m
            53 West Jackson Blvd, Chicago
          • Millennium Park - 360 m
            201 E Randolph St, Chicago
          • Crown Fountain - 210 m
            50 South Michigan Avenue, Chicago
          • Chicago Cultural Center - 320 m
            78 East Washington Street, Chicago

          Restaurants nearby

          • Miller's Pub & Restaurant - 120 m

            Address: 134 S Wabash Ave
            Phone: (312) 263-4988

            67% likes this, based on 510 reviews
            Cuisine: American
            Price Range: CAD 29 - CAD 41

          • Corner Bakery Cafe - 10 m

            Address: 35 E Monroe St
            Phone: (312) 372-0072

            65% likes this, based on 94 reviews

          • Corner Bakery Cafe - 10 m

            Address: 56 W Randolph St
            Phone: (312) 346-9492

            82% likes this, based on 51 reviews

          • Corner Bakery - 10 m

            Address: 140 S Dearborn St
            Phone: (312) 920-9100

            79% likes this, based on 110 reviews

          • Lockwood Restaurant and Bar - 20 m

            Address: 17 E. Monroe Street
            Phone: 3129173404

            64% likes this, based on 118 reviews
            Cuisine: American
            Price Range: CAD 28 - CAD 54

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639
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          Palmer House Hilton Reviews

          Guest reviews are submitted by our customers after their stay at Palmer House Hilton

          Average guest rating

          7.4out of 10
          Very good
          Based on 191 reviews

          Rating by category:

          Location
          10.0
          Rooms
          6.0
          Service
          6.0
          Value
          2.0
          Dining
          4.0

          Guest reviews

          • Family with children
            8.8

            Beds sleep very comfortable and linen is very nice.

          • Couple
            9.6

            Very nice. Maybe a little too noise from other rooms, but everything else just great!

            No internet free

          • Group of friends
            10.0

            The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

          • Family with children
            6.2

            The hotel's history and lobby is fantastic, just go there for a drink.

          • Older travelers
            10.0

            We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

          • Single
            8.2

            I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

            Rooms could be updated more-- especially the bathroom.

          • Couple
            6.2

            I had an executive suite - so we had the private elevator - that was nice.

            The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

          • Group of friends
            6.6

            The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

            I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

          • Single
            7.0

            Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

            No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

          • Family with children
            4.6

            No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

          • Family with children
            7.4

            Central location, excellent room service, great price

            Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

          • Couple
            8.2

            The executive floor upgrade offered was excellent value for money.

            The room had a connecting door to a neighbouring room that allowed noise through too easily.

          • Family with children
            10.0

            Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

            No complaints. Wish for free parking .

          • Older travelers
            10.0

            The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

          • Older travelers
            10.0

            Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

          How to reach hotel

          hotel Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17 East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            400 m
          Airports
          Train Stations
          • Art Institute of Chicago
            300 m
          • Millenium Station
            600 m
          Underground stations
          • LaSalle "L" Station (Blue Line)
            700 m
          • Bus stop
            100 m
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American)
            120 m
          • Corner Bakery
            10 m
          Parks
          • Millennium Park
            360 m
          • Grant Park
            620 m
          Beaches
          • North Avenue Beach
            790 m
          • Ohio Street Beach
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639