The Palmer House Hilton Hotel - Chicago

17, East Monroe Street, Chicago, United States, 60603  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Palmer House Hilton Hotel - Chicago

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Editorial review:

This large, bustling hotel has a great location with Millenium Park, the Art Institute, and restaurants within walking distance. The El is adjacent. The fitness center is top-notch, the lobby is grand, and it's undergoing renovations. Rooms are hit or miss, though. Some are small and stuffy, and the service is mediocre. There are plans for a new spa.

Verified Reviews:

  • Lobby is absolutely breathtaking - Check-in was easy and courteous - Room was very nice, clean, and spacious
  • I would stay at this hotel again - Room was comfortable - Housekeeping did a great job
  • Front desk staff were quite good - Checkin anytime - Cleaning staff was a bit late each day
  • Bathroom facilities were superior - Room itself was ok - Free internet in lobby area - Great gym
  • Good shower with double shower heads - Coffee maker was better then average - Included robes which was nice

Overview

Palmer House Hilton is a 4-star fascinating hotel offering a luxurious accommodation within easy reach of Chicago Arts District, Soldier Field and Magnificent Mile. Since 1873 the hotel has been hosting guests in a 23-story traditional building.

Notable for its beautiful location in the heart of Chicago, the property is steps away from schools, the tower and the opera as well as banks and convention centers. A 10-minute walk to the center of Chicago.

Set next to entertainment venues, an aquarium and restaurants, this hotel also offers loungers, an indoor heated pool and a golf course on site.

This hotel is just 100 meters away from Dearborn & Adams bus stop and within a 10-minute walk from LaSalle \"L\" (Blue Line) underground station. This hotel is ideally located close to Midway airport.

Rooms

The Palmer House Hilton Hotel offers 1639 rooms fitted with wireless internet, a work desk, cable TV, individual climate control and a microwave for a comfortable stay in Chicago. Guests will enjoy a view of Millennium Park and Lake Michigan from their rooms. They feature bathrooms with a roll in shower, bathrobes and a hairdryer.

Eat & Drink

Breakfast is offered in the garden every morning. The innovative on-site restaurant specializes in Italian cuisine. Lobby bar is available on site. Corner Bakery Cafe and Miller's Pub & Restaurant are situated in a business area, about 50 meters from the venue.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers a safe deposit box, a barber shop and currency exchange and such services as shuttle service, newspaper service and 24-hour reception.

Relax

Turkish steam bath, reflex massage and facials will ensure guests a relaxing stay. A gym, a fitness center and aqua fitness are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

public parking is possible at a location nearby at USD 47 per day.

Year renovated:   2008.  Number of floors:   23.  Number of rooms:   1639.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Florist/Flower shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Golf course
  • Racquetball

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Barbeque grills
  • Sun terrace
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Hair dryer

Self-catering

  • Refrigerator on request
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel The Palmer House Hilton Hotel - Chicago Chicago location
Show big map »

Hotel Address:

17, East Monroe Street, Chicago, United States, 60603

Get directions
City Center
  • Chicago
    400 m
Airports
Train Stations
  • Art Institute of Chicago
    300 m
  • Millenium Station
    600 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    700 m
  • Bus stop
    100 m
Restaurants
  • Miller's Pub & Restaurant (cuisine: American)
    120 m
  • Corner Bakery
    10 m
Parks
  • Millennium Park
    360 m
  • Grant Park
    620 m
Beaches
  • North Avenue Beach
    790 m
  • Ohio Street Beach
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    23
  • Number of rooms:
    1639

Rooms and availability

The Palmer House Hilton Hotel photos Room Guest Room
Guest Room
Bed type: Double bed or King-size bed or Double beds
Size: 20 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Beautifully decorated room offers a sleeping area, a rest zone and a modern bathroom.

Room facilities
    The Palmer House Hilton Hotel photos Room Guest Room With Two Bathrooms
    Guest Room With Two Bathrooms
    Bed type: Double bed or King-size bed or Double beds
    Size: 20 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Elegant room has classical decor. It consists of a sleeping zone, small rest area and two modern bathrooms.

    Room facilities
      The Palmer House Hilton Hotel photos Room Executive Room
      Executive Room
      Bed type: Double beds or King-size bed or Double bed
      Size: 39 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Room is decorated in French Empire style. It offers a work area, a small rest area and a modern bathroom. The room offers access to the luxurious Executive Club Lounge.

      Room facilities
        The Palmer House Hilton Hotel photos Room One Bedroom Suite
        One Bedroom Suite
        Bed type: King-size bed or Double bed or Double beds
        Size: 70 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Luxurious room has a separate bedroom, living room with dining area and contemporary bathroom.

        Room facilities

          How to reach hotel

          hotel The Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17, East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            400 m
          Airports
          Train Stations
          • Art Institute of Chicago
            300 m
          • Millenium Station
            600 m
          Underground stations
          • LaSalle "L" Station (Blue Line)
            700 m
          • Bus stop
            100 m
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American)
            120 m
          • Corner Bakery
            10 m
          Parks
          • Millennium Park
            360 m
          • Grant Park
            620 m
          Beaches
          • North Avenue Beach
            790 m
          • Ohio Street Beach
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639

          The Palmer House Hilton Hotel Location

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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          Click the hotel to go to the main hotel page.

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          What's nearby

          Tourist attractions

          • State Street Shopping Area - 100 m
          • Bank of America Theatre - 100 m
          • LaSalle Bank Theatre - 100 m
          • Chicago Symphony Orchestra - 200 m

          Places of interest

          Train stations

          Sport related

          Shopping areas

          • Macy's Department Store - 300 m

          Historical sites

          • National Trust For Historic - 300 m

          Museums

          • School of the Art Institute - 100 m
          • Chicago Architecture Fndtn - 200 m
          • Museums in the Park - 200 m
          • Museum of Broadcast Comm - 300 m
          • Art Resources and Teaching - 300 m

          Halls

          • The Shubert Theatre - 100 m
          • Orchestra Hall at Symphony Ctr - 200 m

          Universities, Institutes

          • Ymca - 100 m
          • Mac Cormac College - 100 m
          • Career Colleges of Chicago - 100 m
          • University-IL Urology Clinic - 200 m
          • National Louis University - 200 m
          • Computer Learning Ctr - 200 m
          • Depaul University-Computer Sci - 200 m
          • Medical Careers Institute Inc - 200 m
          • Center For Intl Business Trade - 300 m
          • Center For Information Tech - 300 m

          Public parking

          Local attractions

          • Richard H. Driehaus Museum - 1.5 km
            40 E. Erie St., Chicago
          • Museum of Broadcast Communications - 1.6 km
            360 N. State Street, Chicago
          • Holy Name Cathedral - 1.7 km
            735 North State St, Chicago
          • St. James Cathedral - 1.6 km
            65 East Huron Street, Chicago
          • Shedd Aquarium - 1.8 km
            1200 S Lake Shore Dr, Chicago

          Near the hotel

          • Art Institute of Chicago - 240 m
            111 S Michigan Ave, Chicago
          • Carson, Pirie, Scott and Company Building - 160 m
            1 S. State St., Chicago
          • Pritzker Military Library - 210 m
            104 S. Michigan Ave., Chicago
          • Monadnock Building - 350 m
            53 West Jackson Blvd, Chicago
          • Millennium Park - 360 m
            201 E Randolph St, Chicago
          • Crown Fountain - 210 m
            50 South Michigan Avenue, Chicago
          • Chicago Cultural Center - 320 m
            78 East Washington Street, Chicago

          Restaurants nearby

          • Miller's Pub & Restaurant - 120 m

            Address: 134 S Wabash Ave
            Phone: (312) 263-4988

            67% likes this, based on 510 reviews
            Cuisine: American
            Price Range: CAD 31 - CAD 43

          • Corner Bakery Cafe - 10 m

            Address: 35 E Monroe St
            Phone: (312) 372-0072

            65% likes this, based on 94 reviews

          • Corner Bakery Cafe - 10 m

            Address: 56 W Randolph St
            Phone: (312) 346-9492

            82% likes this, based on 51 reviews

          • Corner Bakery - 10 m

            Address: 140 S Dearborn St
            Phone: (312) 920-9100

            79% likes this, based on 110 reviews

          • Lockwood Restaurant and Bar - 20 m

            Address: 17 E. Monroe Street
            Phone: 3129173404

            64% likes this, based on 118 reviews
            Cuisine: American
            Price Range: CAD 29 - CAD 56

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639
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          The Palmer House Hilton Hotel Reviews

          Guest reviews are submitted by our customers after their stay at The Palmer House Hilton Hotel

          Average guest rating

          7.4out of 10
          Very good
          Based on 191 reviews

          Rating by category:

          Location
          10.0
          Rooms
          6.0
          Service
          6.0
          Value
          2.0
          Dining
          4.0

          Guest reviews

          • Family with children
            8.8

            Beds sleep very comfortable and linen is very nice.

          • Couple
            9.6

            Very nice. Maybe a little too noise from other rooms, but everything else just great!

            No internet free

          • Group of friends
            10.0

            The staff was very courteous and helpful. The complimentary breakfast did not show up on their reservation somehow, but when I showed them my e-mail confirmation from Booked.net, they were more than happy to accommodate me.

          • Family with children
            6.2

            The hotel's history and lobby is fantastic, just go there for a drink.

          • Older travelers
            10.0

            We brought our two small dogs and found the staff to be quite helpful with everything. For such a wonderful hotel with such nice amenities it was a pleasant surprise that our dogs were allowed to stay with us. The staff were even able to check us in a little early so we could get the dogs settled in after their long car ride.We would stay there again!!

          • Single
            8.2

            I thought the help were friendly, went out of their way, and knew their areas of specialty. I liked the bar in the lobby.

            Rooms could be updated more-- especially the bathroom.

          • Couple
            6.2

            I had an executive suite - so we had the private elevator - that was nice.

            The rate that I paid for this hotel was ridiculous. There is no way it was worth that much. The lobby was a disaster. Tons of people - nobody assisting patrons. No one knew where they were going - it was totally crazy.

          • Group of friends
            6.6

            The staff was amazing....so nice and helpful from housekeeping to concierg.... By the way the latter was the best I have ever had, no attitude and wanting to make my stay successful!!!

            I paid a lot for this room and there were no amenities....no coffee, no tea, no robes, no mini bar.............the room was empty and impersonal. In todays economy give a little it goes a long way!!!

          • Single
            7.0

            Spacious twin double bed and two bathroom bedroom. Tastefully furnished.Very comfortable bed. Good help with luggage and Taxis. Beautiful lobby. Sense of history. Close to Art Museum, Chicago Symphony and Macy's on State Street. Have returned three times..

            No fridge or coffee machine in rooms. Carpet in rooms is getting tired.Limited number of good restaurants within walking distance for evening meals.

          • Family with children
            4.6

            No free wi-fi that it is not good for such a hotel. The house keeper did not refill toiletry and when we ask for refill it took around 20 min.to come to the room. So I consider that this does not match Hilton standard. The room does not equip with modern facilities i.e. Fridge, LCD TV, newspaper.

          • Family with children
            7.4

            Central location, excellent room service, great price

            Service is not good on weekends, I booked 2 rooms and they put us very far apart but on the same floor

          • Couple
            8.2

            The executive floor upgrade offered was excellent value for money.

            The room had a connecting door to a neighbouring room that allowed noise through too easily.

          • Family with children
            10.0

            Very comfortable quiet rooms. Excellent bartender and food service inthe main bar. Courteous and helpful front desk and bell service and parking attendents. Thanks again

            No complaints. Wish for free parking .

          • Older travelers
            10.0

            The lobby and bar area are amazing with the marble and designs. The breakfast wait staff are very friendly and very helpful. My wife is celiac and they knew to bring gluten free bread and were very helpful.

          • Older travelers
            10.0

            Grand hotel with historical presence, fabulous lobby, perfect Chicago location.

          How to reach hotel

          hotel The Palmer House Hilton Hotel - Chicago Chicago location
          Show big map »

          Hotel Address:

          17, East Monroe Street, Chicago, United States, 60603

          Get directions
          City Center
          • Chicago
            400 m
          Airports
          Train Stations
          • Art Institute of Chicago
            300 m
          • Millenium Station
            600 m
          Underground stations
          • LaSalle "L" Station (Blue Line)
            700 m
          • Bus stop
            100 m
          Restaurants
          • Miller's Pub & Restaurant (cuisine: American)
            120 m
          • Corner Bakery
            10 m
          Parks
          • Millennium Park
            360 m
          • Grant Park
            620 m
          Beaches
          • North Avenue Beach
            790 m
          • Ohio Street Beach
            1.9 km
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2008
          • Number of floors:
            23
          • Number of rooms:
            1639